On this week's episode, the hosts welcome experts from Benaissance and hCentive – two leaders in the emerging private exchange space.
The first guest is Brian Ridder, VP of business development, Benaissance. Many insurance providers are only offering electronic billing for major employer customers. The majority of small and medium sized businesses will continue to receive paper-based billing for their insurance premiums. That means, billing is out of date before they even receive it – much like the old paper-printed phone books of the past! As employers look to private exchanges to bring an improved experience for the enrollment process, there is an opportunity to improve the process for everyone.
The second guest is Michael Baker, SVP and general manager of WebInsure Benefits, hCentive's broker-focused exchange. This interview will cover how the benefits marketplaces industry is rapidly evolving. Brokers need to have an understanding of not only the technology, but also have it fits
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